Terms of Service
Agreement
By accessing Tenant Guard at tenantguard.cdmsuite.com, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the service.
The service
Tenant Guard provides renter documentation tools, editable templates, checklists, local workspace storage, optional AI-assisted drafting, and optional exports to third-party services. The paid product name is Deposit Defense Swipe File. Tenant Guard is not a law firm, does not provide legal advice or representation, and does not guarantee a deposit return, dispute result, legal compliance, or acceptance of any document.
Eligibility and your information
You must be legally able to enter a contract where you live. You are responsible for the accuracy of information you enter, reviewing generated material, keeping your own copies, and checking lease terms, deadlines, and local law before acting.
Access and product tiers
- Lite: a free, limited workspace with no marketing email required.
- Deposit Defense Swipe File + Blueprint: a one-time purchase that unlocks the listed workspace tools for the verified purchaser.
- Tenant Guard Premium: a $9.99 monthly subscription until canceled, with the features shown at checkout. You can cancel future renewal through the Stripe billing portal while access is active.
Access links and tokens are personal to the purchaser. Do not sell, publish, or share them. We may suspend access for fraud, chargebacks, abuse, or attempts to bypass product controls.
Payments and subscriptions
Web payments are processed by Stripe. Prices, billing frequency, and taxes are displayed before purchase. Subscription cancellation stops future renewal and does not automatically refund prior charges. A failed or reversed payment may end paid access.
Refund policy
If a Tenant Guard web purchase does not meet your expectations, email support@cdmsuite.com within 14 days of purchase. Include the email on your Stripe receipt and the reason for the request. Requests are reviewed against purchase and usage records. This policy does not limit rights that cannot be waived under applicable law.
User content and testimonials
You retain ownership of lease details, notes, photos, and other content you enter. You grant Tenant Guard the limited permission needed to process that content for features you request. If you submit a testimonial, you grant CDM Suite LLC a non-exclusive, worldwide, royalty-free license to display the approved quote and purchaser display name. You may request removal through support.
AI-assisted and generated material
Generated material may be incomplete, outdated, or incorrect. It is a starting point for your review, not a substitute for your lease, government guidance, or advice from a qualified professional. Do not rely on Tenant Guard for emergency, legal, financial, or safety decisions.
Acceptable use
You may not use Tenant Guard to:
- break the law, defraud, threaten, harass, or impersonate another person;
- upload content you do not have the right to use;
- probe, disrupt, scrape at scale, reverse engineer access controls, or misuse service credentials; or
- present generated material as official government, court, or attorney-issued material.
Third-party services and links
Stripe, Cloudflare, Resend, Google, configured AI providers, and optional partner sites operate under their own terms and policies. Tenant Guard is not responsible for their availability, content, pricing, or decisions. Some outbound partner links may generate a commission at no added cost to you.
Intellectual property
Tenant Guard software, branding, interface, and original template structure are owned by or licensed to CDM Suite LLC. Your purchase grants personal use of delivered materials; it does not transfer ownership of the service or permit resale, sublicensing, or publication as a competing template product.
Service changes and availability
We may change, suspend, or discontinue features and may update these Terms. We do not promise uninterrupted or error-free operation. Material changes will be posted with a revised effective date.
Disclaimers and limitation of liability
To the fullest extent allowed by law, the service is provided “as is” and “as available,” without implied warranties. CDM Suite LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for decisions, deadlines, disputes, lost data, or deposit outcomes based on use of the service. Some jurisdictions do not allow all exclusions, so these limits apply only as permitted.